Frequently Asked Questions

01: Can I get Nepal visa on arrival?

A visa is required to enter Nepal except SAARC and Chinese nationals. One can get a visa at the Royal Nepalese Embassy or consulate or at the airport upon arrival. Two copies passport sized photograph are required to get visa.

Visa fee:
Note: Children under 10 years need not pay visa fee.If a visitor already visited Nepal and intend to visit again within same year (within Jan-Dec) can obtain entry visa paying US$ 30 for 30 day.

SAARC: South Asian Association of Regional Cooperation (represents Bangladesh, Bhutan, India, Maldives, Pakistan and Sri Lanka)

If a person stays in Nepal more than 15 day and wish to re-enter same year (Jan-Dec) will get free visa. (New visitor)

Transit passenger will get free transit visa for 72 hour. (New visitor
Single Entry US$ 30 for 60 day.
Multiple Entry US$ 80 for 50 day.
Visa extension fee US$ 30 for 30 day.
Re entry visa fee US$ 30 for 30 day.

Nepalese Missions Abroad

02: How to Enter Nepal?

By Air :

Some of the major International airlines operating scheduled services to Nepal are Nepal Airlines, Qatar Airlines, Singapore Airlines, British Airways, Biman Bangladesh, China South West Airlines, Druk Air, Gulf Air, Air India, Thai Airways, and  Pakistan Air etc. By air, you will arrive at the Trivuwan International Airport in Kathmandu.

By Road:
There are several entry points by land route mainly from Nepal / Indian borders; Kakarvita, Birgunj, Bhairahawa, Nepalganj, Dhangadhi, and Mahendranagar. Public buses and tourist buses go to and from Kathmandu on a regular basis.  Traveling by bus is recommended If you can cope with long hours ride in return for fascinating views of valleys, mountains and snail-tail roads. Road trips takes longer to reach, can be less expensive if your choice of accommodation and mode of transpirations are kept cheap, but it allows you to explore other countries that are linked to Nepal

Entry/ Exit Points in Nepal

The entry and exit points for the purpose of the foreigners entering into and departing from Nepal are following. The Immigration offices in such points are opened 24 hours. Entering and departing from other places except the point is treated as the voilation of Immigration Act and the Regulation

1) Immigration Office, Tribhuvan International Airport, Kathmandu
2) Immigration Office, Kakarvitta, Jhapa (Eastern Nepal)
3) Immigration Office, Birganj, Parsa (Central Nepal)
4) Immigration Office, Kodari, Sindhupalchowk (Northern Border)
5) Immigration Office, Belahia, Bhairahawa (Rupandehi, Western Nepal)
6) Immigration Office, Jamunaha, Nepalgunj (Banke, Mid Western Nepal)
7) Immigration Office, Mohana, Dhangadhi (Kailali, Far Western Nepal)
8) Immigration Office, Gaddachauki, Mahendranagar (Kanchanpur, Far Western Nepal)
9) Immigration Office, Pokhara (not the entry point)

03: Do you have Airport pickup facilities?

Definitely! We provide free airport pickup to all our customers who have booked one of our packages. If you are simply joining a trip for the first time, you must notify us at the time of booking. If you booked our full board package, you do not need to notify us before the trip because everything is clearly stated and included. If you have only booked a travel join itinery to and from Kathmandu, please let us know so that we can assist you. 

04: I'm going on a 'lodge trek', what can I expect?
Dotted along the main trekking trails of Nepal are small, simple teahouses set up to cater for trekker's needs. If you're on a lodge trek, this is where you'll sleep, eat and relax. They're simple but functional, and always clean. Simple wooden or cement rooms with two beds and shared bathrooms are the norm. Dinner and breakfast will be taken in the lodge where you stay overnight, but lunch is usually taken somewhere along the route.

05: How long will we walk on an average day's trekking?

Each day you can expect five to seven hours trekking, covering 10 to 14 km. However, above 3500m, the times will be the same but you'll only cover 8 to 9 km. Importantly, all our itineraries are flexible and can be altered by weather, geography condition and physical condition of the individual participant.

06: Who will be our guide?
Your guide will be a local Nepali, but a fluent English speaker. We can also provide guides who speak French, Spanish, Japanese, German or Italian, if you prefer. Most of our guides come from the mountainous regions of Nepal, above 3000 m. Our staff are made up of the many different groups of Nepal's diverse ethnic community; including Sherpas, Gurung, Magar, and Brahmin.

07: What are the number requirements of your trips?
Aside from some areas - such as Tibet, Mustang, Dolpo, Manaslu and Kanchenjunga – we run trips for any number of people, even just one. We do, however, prefer to keep our groups to a maximum of ten people, as we've found this to be the optimum size for a successful trip. However if you'd like to make a group booking for more than ten people it can easily be arranged.

08: Can I organize a Tibet visa myself? Can I travel alone in Tibet?

Unfortunately, due to China's tourism policy for Tibet, it is not possible for you to get a visa yourself and it is not possible to travel Tibet on your own. As an authorized travel company, we can organize everything; visa, permit and all other paperwork

09: So, what red tape do I need to wade through for a Tibet trip?

The red tape for Tibet trips is a pain, no doubt about that. But, it's a pain that we're very used to dealing with. Just get a photocopy of your passport to us three weeks before your arrival and we can sort out the rest.

10: Does SawasdeeNepal help arrange domestic flight, international flight, hotel to  bookings and other services?

We can take care of all domestic flights, hotel bookings and other services. However, we suggest you arrange international flights from home, but we can provide assistance with this.

11: What type of insurance should I have before come to Nepal? Can I get insurance there?
While it's easier to arrange it before you leave your home country, we can arrange it here for you. The main thing is to make sure your insurance covers you for both medical and evacuation costs.

12: Is Nepal safe? Is a woman traveling alone safe with your Jenatreks?
Absolutely. Firstly; Nepal is really not a dangerous country (chances are it's safer here than your home-country). Secondly; while you're on one of our trips, we take personal responsibility for your well-being, a responsibility we take very seriously.

13: What is wilderness trek?
A wilderness trek gets off the beaten path, going into areas with no teahouses or lodges. While often more rewarding, such a trek is much more demanding logistically, as camping and food preparation cannot be outsourced. For a wilderness trek you must bring guides, Sherpas, trained cook, kitchen staff and porters. We operate wilderness treks in many beautiful regions; visit our Wilderness page for more information.

14: How high can you get me?

As well as an extensive list of trekking itineraries, we do expedition climbs right up to the summit of Mt. Everest, from both from the Nepal and Tibet side. If you're new to climbing in the Himalayas, we can offer advice on a peak, or if you have a particular one in mind we can make it happen. For more have a look at our climbing and expedition page.

15: What equipment do you provide? What should I bring myself?
We provide sleeping bags, down jackets, tents, mattresses, trekking poles and kitchen equipment, all of the highest quality. However, trekking shoes, personal equipment and climbing equipment is up to you. email us for a specific list.

16: What are the best times to come on a trek/tour/expedition?
The best months are September to December, and February to May. January is also recommended for tours, safari and low altitudes trek below 4000m. But for some areas of Nepal, Tibet and India, May to August are the best months because these areas are 'rain shadows' and monsoon is much lighter here.

17: Can I trek in the Himalayas even if I haven't done any trekking before?

Absolutely; in fact it's a great place to start. As part of our job, one of the most important things we do is ascertain your experience and ambitions, and find the trek to best match these. However hard or easy you'd like it, however much or little experience you have, we have the perfect trek for you.

18: I've heard stories from friends about hygiene standards in Asia. Do I need to bring the economy-pack of Immodium
We're very used to preparing food for western constitutions and we can assure you all food is prepared to a very high standard of hygiene - probably higher than in your home country. And, when on a lodge trek, our guides always inspect the tea-house kitchen to ensure everything's up to scratch. On the trail bottled water is available, but an environmentally unfriendly option. Instead we prefer water that has been boiled and then purified by tablet, which is ample precaution.

19: Is your jenatreks environmentally responsible?
We are - of course - running a business, but we do not believe we have the right to do that at the expense of the environment. Our environmental record is better than any other trekking Guides in Nepal. In partnership with the Kathmandu Educational Environment Project (KEEP) and NGO progerms to awareness raisers. While it's sad fact that tourism is taking a toll on these stunning areas, we believe the two can co-exist and are committed to being a part of the solution.

20: Can you assure me that your staff are taken care of?
Exploitation of its workers is the often overlooked darker side of the Nepal tourism industry and unfortunately it's a serious issue. However, we are firmly committed to upholding the rights of trek workers; including guides, Sherpas, porters and cooking staff. We provide all our staff with award-rate salary, insurance, proper equipment, training and excellent medical treatment. We also work in partnership with Himalayan Explores Connections (a porter's advocacy project) and the International Porter Protection Group (IPPG).

21: Are the foods & water on the lodges and camps hygienically standard?
Very good questions. Yes! Absolutely your foods and water are safe while you are lodge and camp trek. We provide you only when it is hygienically prepared on the lodge. Our guides are also the cook while you are on the lodge trek, he will checked while it is preparing on the kitchen & make sure everything are Okay. Most of the cooks in the local teahouses are simply train but experienced. If the group required our well trained 5 star class cooks with the crew even on the lodge trek we are more delighted to take with an additional costs.
We will provide boiled with purified by tablet and bottled sealed water in case of insufficient even though we are conscious about current environmental issues. On jenatreks camp crew we have good combination of Guides, Sherpas, Cooks, Kitchen staffs and Porters. Guides and cooks are technically, practically and theoretically well train where as kitchen staffs and porters are practically well train. While on the camping trek our best cooks cook you the best varieties foods, which is hygienically prepared. You will find out very rare repetition of food items on your entire trek duration. As far as drinking water is treated by boiling and water purification by medicine or with filtered.

22: What equipment should I bring?
Your equipments we suggest as you choose the trip on the month because it different according to the trekking destination and the months you are doing. Please see our equipment lists or e-mail us.

23: Are your staffs fully equipped? What about their insurance?
Yes! Our guides, cooks, Sherpas and porters are fully equipped. Actually we are working in a team. We all are boss and we all are workers. We are the partner of Himalayan Explores Connections (Porters assistance project) we supply enough good clothes from this project, that's why we are different then other companies. Please compare yourself.We know there will no longer Jenatreks with out the good staffs. Jenatreks protect rights of the all our staffs and fully insured.

24: Electricity in Nepal
Residential electrical outlets in some countries including the United States use 110-120 volts of electricity, and accept very specific shaped plugs. Many other countries including Nepal use other voltages, 220-240 volts to power their appliances, as well different plugs. If you try to plug an American appliance such as a shaver or hairdryer into an outlet of a different voltage, you may destroy the appliance and cause yourself injury. There are few things you should know about other countries (here Nepal) before you travel.

25: What does grading ( Easy, Moderate, Difficult, Strenuous) means?
"Grading" is a term used for rating treks based on difficulty. According to Jenatreks standards and experience, we divide the trekking into four types, namely Easy, Moderate, Difficult and Strenuous- the challenge in terms of both technicality and geography increases as we move higher in that order. Thus, Easy Treks could be suitable for all while Strenuous and Difficult Treks are meant only for those who have certain experience and capability.
This can help you choose a trek or climb especially in Himalayan Region that best suits your fitness level and experience. Please keep in mind that this is a general guide only. A variety of factors, including weather, may add to the challenge.

Easy Treks
Easy Treks There is no previous trek experience and any physical preparation required to do this trek. An interest in walking will be enough to take up such treks. Such treks usually vary from 2 days hike to 5 days trekking and can reach up to an altitude of 3000 m. Treks usually on well maintained paths and passes through ridges and involve walking up to 5 hours a day.

Moderate Treks
Moderate Treks will require at least 6-7 hours of walking every day, crossing 4000 m above high altitude passes, and long and exhausting walks through often rough trails, rocks and boulders. Therefore, you will require physical and mental fitness, positive attitude and interests and previous hiking or camping experience is preferred. You should prepare to face high altitude.

Difficult Treks
Previous trekking experience and technical knowledge is essential in Difficult Treks. Besides walking through rough trails for 6-7 hours and crossing high passes as high as 5000 m, you will also be glacier crossings on snow/ice. You will be facing high altitude air with low level of oxygen and continuous walking over huge stretch of Himalayan valleys. Positive attitude and perseverance is required.

Strenuous Treks
Strenuous Treks involve long days, long hours of challenging walks, high altitude passes above 5000 m, difficult terrains and glacier and snow walking. No doubt you need to be mentally and physically fit and in excellent health condition. As part of technical requirements, you will required to have rock and ice climbing experience with the knowledge of use of ice axe and crampons. You should consider joining one of the rock climbing and glacier walking classes prior to heading for Trek.

26: Do you have First Aid Service in trek?
Yes we have First Aid Service in during the trek. We have guides trained about AR/CPR.

27: What do I have to do when I get altitude sickness? Who will be supporting when I get sick?
Most people will experience some of the minor symptoms and discomfort of altitude sickness, until their body adjusts to the elevation. This can take from a few hours to couple of days, depending on the individual. Very rare cases of altitude sickness have been reported. Simple headache, fever, loss of appetite and stomach disorders can happen before the acclimatization. Advised, drink approx. 3 liter of water per day, do not strain yourself, move slowly, breathe deeply and take regular rests please do not smoke & do not drink alcohol.

28: May I join with other group? Or can I do my private trip?
If we have similar trek according to your program duration it is possible to join with other groups if not so, we do other trek separately for our guests' convenience.
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29: When to visit Nepal ?

Visit Nepal For Favorable Period
Mountaineering October to March
Mountain Flights October to March
Trekking All year round except June to July (Monsoon season)
Mountaineering October to March
White Water Rafting All year round
Jungle Safari All year round
Culture Tours All year round
Shopping Tours All year round
City Tours All year round

30: Visit Nepal when you want to..
Weather is always as natural as your desire to be close to Nature in Nepal!. Nepal packs natural beauties and if you want to visit Nepal and experience the country as the way Nepalese do everyday, make your plan as flexible as possible. Most airlines also offer bargain air prices for flexible dates so you can rip off the benefit. Also during off tourism season in Nepal, hotel accommodation is a bargain and so are the tours and travel packages offered by travel operators so you can rip off that benefit too! Unforgettable moments in life do not have to be expensive!
AverageWeather of Nepal and Kathmandu City
Month Average Temperature in °F Average Temperature in °C Average rainfall in millimeters
January 49.3 9.6 16.7
February (End of Winter Season) 54.5 12.5 14.6
March (Spring Season Starts) 61.5 16.4 30.1
April 68.2 20.1 37.4
May 72.9 22.7 101.5
June (Summer Season) 75.0 23.9 200.8
July 23.9 75.0 375.2
August (End of Summer Season) 75.2 24.0 325.2
September 73.9 23.3 189.1
October 67.6 19.8 56
November 58.8 14.9 2.4
December (Winter Season Starts) 52.5 11.4 10.2
Yearly Average 65.5 18.6 1332.2
The weather in Nepal varies from sub tropical to meditation. The capital, Kathmandu reaches below 1 Degree Celsius during the winter and rises to an average 25 Degree Celsius during the summer. The temperature during the winter also rises to 15 to 20 degree Celsius during the day. The Terai region has temperature some what equivalent to that of Delhi / India where temperature can reach upto 44 Degree Celsius during the summer season.

31: Business Hours of the Kathmandu Valley
Government Offices Monday to Friday 9 a.m. to 5 p.m. (the way it is in the USA)
Banks Sunday to Friday 10 a.m. to 3 p.m. but most close by 12 p.m. on Friday
Business Offices Monday to Friday, offices are open from 10 a.m. to 5 p.m. but some private companies are open from 9 a.m. to 6 p.m.
Embassies and Foreign Organizations Monday to Friday, open from 9 a.m. to 5 p.m.
Shopping Centers / Shops Major shopping centers open from 10 a.m. to 8 p.m. and are closed on Saturdays, but convenient local shops are open from 6:00 a.m. to 9:00 p.m. everyday. There is about 1 convenient shop for 1 home in Kathmandu, left or right!

32: Business Hours outside the Kathmandu Valley :

Government offices outside Kathmandu valley are open Sunday to Thursday 10 a.m. to 5 p.m., and Friday 10 a.m. to 3 p.m. Banks are open from Sunday to Friday from 10 a.m. to 3 p.m. and. Business offices are open from Sunday to Friday 10 a.m. to 5 p.m..

33: How to extend more visa time in Nepal?
If you are in Kathmandu go to the Central Immigration Office, Maitighar (Phone: 01-4221996, open 9 am to 4 pm, Monday to Friday) to get a visa extension for Nepal. If you are near Pokhara, then you could apply for an extension from the Immigration Office in Damside, Pokhara (Phone 061-521160). The office opens from 10 am to 5 pm from Sunday to Thursday and from 10 am to 3 pm on Friday. The office shares a building with Annapurna Conservation Area Project and the tourist office. ).
The extension fee is US$ 2 per day (for up to 15 days, fees of 15 days shall be levied). If your visa expires before you extend it, then you need to pay US$ 3 per day as fine along with US$ 2, the normal fee for the time you stayed without a valid visa.

Note: If you have any question  then please do not hesitate to ask. It will be our pleasure to answer each and every question relating to Nepal, Tibet and Bhutan.

Mr.Nabin Subedi